Step-by-Step Account Sign Up Process at pc168.com.tw
You have probably landed on the registration page of pC168.com.tw and hit a wall. Maybe the OTP code never arrived, or the system told you that your ID number is already in use. Perhaps you typed in your phone number three times and still got an error. These are not rare problems, and they are exactly why this guide exists. Instead of a generic list of steps, this article walks you through every field, every verification layer, and every common failure point so you can finish the sign-up process in one clean pass.
What You Need Before You Start
Before you open the registration form, gather three things. First, a mobile phone number that can receive SMS messages from Taiwan-based services. Second, a valid government-issued ID number (National ID or ARC). Third, a bank account or e-wallet that matches the name on your ID. The platform uses these three pieces to create a single verified profile, so any mismatch between them will block the process later.
If you are using a prepaid SIM card or a number registered outside Taiwan, the OTP message may never reach you. In that case, switch to a postpaid local number. Also, clear your browser cache or try a different device before you begin—stale cookies sometimes cause the form to reject valid entries.
Step 1: Access the Registration Portal
Go directly to the official site. Look for the sign-up button, usually labeled "Register" or "Join Now." Clicking it opens a multi-field form. Do not use bookmarks from third-party sites; always type the URL yourself or use the official homepage. This avoids phishing clones that look identical but steal your data.
Once the form loads, you will see several input fields. The order may vary slightly, but the core fields are always the same. We will go through each one in the sequence that causes the fewest errors.
Step 2: Fill in Personal Information Correctly
Full Name
Enter your name exactly as it appears on your National ID card or passport. If your ID shows your name in all capital letters, type it in capitals. If it uses mixed case, match that. The system will compare this entry with your ID scan later, and even a missing space or a swapped middle name can trigger a manual review that takes days.
Date of Birth
Use the calendar picker if available, or type in the format YYYY-MM-DD. Do not guess. A wrong birth year will fail the identity verification step because the government database will not match.
ID Number
This is the most common error point. For Taiwanese residents, the ID is 10 characters: one letter followed by nine digits. For ARC holders, the format is two letters followed by eight digits. Double-check each character. If the system says "duplicate information," it means that ID is already linked to another account. You cannot reuse it. Contact customer support only if you believe your ID was used without your knowledge.
Step 3: Contact Details and Account Credentials
Mobile Phone Number
Enter your number with the country code. For Taiwan, that is +886 followed by your 9-digit number (drop the leading zero). Example: +886 912 345 678. If you enter a number without the country code, the OTP system may route the message incorrectly.
Email Address
Use an email you check regularly. Avoid temporary email services; the platform may send verification links or security alerts that expire within hours. After you submit the form, check your spam folder if no email arrives within five minutes.
Username and Password
Your username must be unique. If the one you want is taken, add numbers or a short suffix. For the password, use at least 8 characters with a mix of uppercase, lowercase, digits, and a special symbol. Do not reuse passwords from other sites. Write it down somewhere safe—password reset requests require ID verification and can take 24 hours.
Step 4: OTP Verification – The Most Common Failure Point
After you fill in the form, the system sends a one-time password (OTP) to your mobile number. This code expires in 3 to 5 minutes. If you do not receive it, do not spam the "resend" button. Instead, check these possibilities:
- Network delay: Wait at least 90 seconds before requesting a new code.
- Blocked number: Some carriers block SMS from shortcodes. Contact your carrier to unblock.
- Full inbox: Delete old messages and try again.
- Wrong number: Re-read the number you entered. One digit off means the code goes to someone else.
If you still cannot receive the OTP after three attempts, switch to email verification if the form offers that option. Otherwise, contact support and request a manual verification call.
Step 5: Identity Verification (KYC)
Once the account is created, you must complete Know Your Customer (KYC) verification before you can use most features. This step is mandatory, not optional. Without it, deposits and withdrawals are locked.
What You Need to Submit
- A clear photo or scan of your National ID or passport (front and back).
- A selfie holding your ID next to your face.
- A recent utility bill or bank statement showing your name and address (if required).
Common Rejection Reasons
| Rejection Reason | How to Fix It |
|---|---|
| Photo is blurry or dark | Use a well-lit room, no flash reflection on the ID. |
| ID edges are cut off | Place the ID flat on a dark surface and capture the full border. |
| Name mismatch | Ensure the name on the ID matches exactly what you typed during registration. |
| Selfie does not match ID photo | Remove glasses, hat, or heavy makeup for the selfie. |
Verification usually takes 10 minutes to 2 hours. If it takes longer than 24 hours, contact support with your account ID and the time you submitted the documents.
Step 6: First Deposit and Account Activation
After KYC is approved, you can make your first deposit. The platform supports several payment methods. Choose the one that matches the name on your verified account. If you use a third-party payment that does not bear your name, the deposit may be rejected or frozen until you provide additional proof.
Minimum deposit amounts vary by method. Check the deposit page before you transfer. Once the funds arrive, your account is fully active, and you can explore the available features.
Post-Registration Checklist
Do not log out immediately after depositing. Run through this short checklist first:
- Enable two-factor authentication (2FA): Go to security settings and link an authenticator app or SMS 2FA. This prevents account takeover even if your password is leaked.
- Set daily deposit and loss limits: Use the responsible gaming tools to cap how much you can deposit or lose in a single day. You can raise these later, but lowering them takes effect immediately.
- Verify your email address: Click the confirmation link sent to your inbox. Some withdrawal methods require a verified email.
- Save your account ID and support contacts: Write down your username and the official support email or live chat link. Do not rely on memory.
- Test a small withdrawal: Withdraw a minimal amount to confirm that the banking details you entered are correct. It is easier to fix a mistake on a small transaction than on a large one.
Frequently Asked Questions
Why does the system say my ID number is already registered?
That ID is already linked to another account. If you never created one, someone else may have used your ID fraudulently. Contact support immediately with a copy of your ID to claim the account or have it closed.
Can I use a friend's phone number for OTP?
No. The phone number must belong to you because it is used for identity recovery and security alerts. If you use someone else's number, you will lose access if they change their SIM or refuse to forward codes.
What happens if my KYC documents are rejected three times?
Your account may be temporarily locked, and you will need to contact support for a manual review. Prepare high-quality scans and a video call if requested. Repeated rejections can delay access by several days.
Is it safe to save my password in the browser?
It is convenient but risky if someone else uses your device. Instead, use a dedicated password manager with a master password. Never store your password in a plain text file or sticky note.
How long does it take to change my registered mobile number?
You must submit a change request through support, along with a copy of your ID and a utility bill showing the new number. Processing takes 1 to 3 business days. During that time, withdrawals are suspended as a security measure.
Risks You Must Remember
Creating an account is only the first step. Every action you take afterward carries real financial and privacy risks. Your personal data—ID scan, bank details, selfie—is stored on the platform's servers. If the platform suffers a data breach, that information could be exposed. Choose a strong, unique password and enable 2FA to reduce that risk.
Deposits are not reversible. Once you send money, you cannot cancel the transaction if you change your mind. Set a budget before you log in and stick to it. Do not chase losses; that behavior leads to overspending. Use the platform's built-in limit tools to enforce your own boundaries.
Finally, never share your account credentials with anyone, even if they claim to be support staff. Official support will never ask for your password. If you receive a call or message asking for your login details, report it immediately. Your account is your responsibility, and once it is compromised, recovering it can take weeks.
If you follow this guide carefully, you will complete the sign-up process at C168 without the usual headaches. Take your time on each step, verify every field before you submit, and keep your documents ready for KYC. A smooth registration sets the foundation for a secure and controlled experience.